Refund Policy

Refund Policy:

At DARTS CY, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a hassle-free return and refund process. Please read our policy below for details:

  1. Eligibility for Returns:
    You may request a return within 5 days of receiving your order.

  2. Items in Original Condition:
    To be eligible for a refund, items must be UNUSED, in the same condition as received, and in their ORIGINAL PACKAGING with NO SEALS BROKEN! 

  3. Initiating a Return:
    To initiate a return, please contact our customer service team at jomacyprus@gmail.com with your order number and reason for return.

  4. Return Shipping:
    The cost of return shipping is the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.

  5. Refund Process:
    Once we receive and inspect the returned items, we will process your refund within 5 business days. The refund will be issued to the original payment method.